VOTED #1 by PC Magazine

Designed to optimize

administrative – front desk – clinical – revenue cycle management

PhysicalTherapy-Cloud, powered by WRS Health, is more than just an EHR & Practice Management software. This all-in-one platform, designed specifically to meet the unique needs of Physical Therapists, provides rehabilitation therapy-centered workflow solutions to continually improve and grow your practice.

Improve Practice Efficiency

Transform your practice’s workflow into a seamless and unified process.

  • Accurate Patient DataCapture real-time, accurate patient data
  • Optimize WorkflowsOptimize rehabilitation therapy workflows
  • Open New Revenue StreamsOpen new revenue steams


You can access patient information anytime from anywhere. Data flows without interruption, without delay, and without effort. Each component of our system is completely integrated, making it a complete and holistic solution for your Physical Therapy practice.

  • Document Management Integration: Streamlines insurance pre-authorizations, patient plan of care, consent forms and other pertinent patient records.
  • Customizable Scheduling Suite: Easily customize your evaluation and therapy appointments based on your practice and therapist’s preferences, allowing you to maximize availability while safeguarding your therapist’s time. Based upon certain criteria such as treatments or activities, you can automatically recall or alert patients by email or phone to schedule a follow-up appointment.
  • Referral Management: Through our secure and integrated fax queue, easily receive and send a patient’s evaluation and treatment notes to their referring physician for any required follow-ups.
  • Patient Portal: Engage patients by enabling online appointment scheduling and collecting real-time, accurate data through our integrated portal. Demographic, insurance, and medical information entered by patients prior to the encounter flows directly into the EHR, pre-populating fields throughout the system. Secure messaging allows your practice and patients to exchange information in full compliance with HIPAA.
  • Telehealth: Directly connected to the PhysicalTherapy-Cloud Scheduling System, our integrated functionality allows you to easily monitor your patients remotely for chronic condition management, sports medicine appointment and post-hospitalization care, complementing in-person visits without the need to manage multiple calendars. Your front desk simply chooses the Telehealth appointment type in the scheduler and our system does the rest.
  • Reputation Management: Through automatic and integrated functionality that works directly with your therapist’s schedule, your practice can proactively seek reviews from patients without increasing your workload or need for a 3rd party service.

Front Desk Bottlenecks Disappear

Ensure proper data entry prior to a patient’s appointment

  • Safeguard Therapist’s Time Safeguard therapist’s time
  • Complete and Accurate Patient Data Complete and accurate patient data collection
  • Reduce root cause of claim rejection Reduce root cause of claim rejection
  • Patient Satisfaction Foster a positive patient relationship


Front desk performance impacts all aspects of your practice, from revenue cycle, clinical encounters, schedule management, and patients’ perception of your practice. You can remove possible slowdowns by capturing complete and accurate patient information prior to every encounter.

  • Automatic Confirmation & Reminders: Our system automatically reminds patients of any upcoming appointments as well as treatment procedure follow-ups via customized email, phone, or SMS messages, reducing the number of no shows to optimize your workflow and safeguarding your physical therapist’s time.
  • Automatic & Instant Insurance Eligibility Checks: When you add a patient to your schedule, the billing workflow includes an automated eligibility check on your patient's insurance to include co-pay, deductibles and out of network benefits. Fast and accurate real-time data helps you get paid accurately for all services performed.
  • Virtual Waiting Room: Give your Telehealth patients the same experience as your in-office patients. Using two-factor authentication, patients can securely self-check in prior to their scheduled appointment, message your front desk staff, and access telehealth visits (if applicable) on a single platform.
  • Check-In Module: A great way to give new & established patients the flexibility to expedite your in-person or online check-in process. Patients can enter or correct any demographic and clinical information, including ROS; as well as make any co-payments prior to the appointment.

Effortless Documentation

Promote efficiency, completeness, and consistency in charting

  • Eliminate manual data entry Eliminate manual data entry
  • Less time on paperwork Spend less time on paperwork
  • Customized defaults for common notes Customize defaults for commonly written plan of care and progress notes
  • Reduce risk Reduce the risk of human error


PhysicalTherapy-Cloud learns the way you chart conditions like muscular dystrophy, ankle sprain, or Parkinson’s disease and develops knowledge from all users on the platform. The system then stores your most commonly used exercises, methods and techniques, and presents them to you for easy selection.

  • Physical Therapy Clinical Workflow: Ensure critical steps are addressed by helping you manage the process from initial visit to post-discharge care. Easily track and document patients’ exercise routines and other treatment procedures from various physical therapy programs. Pre-authorized visits are automatically queued for claim.
  • Quick Charting: Save time when it comes to completing physical therapy evaluations, review of systems, and charting requirements that are pertinent elements of any encounter, allowing you to track patient progress conveniently. You can tailor HPI templates to your preferences, eliminating redundancy in paperwork. In addition, specific modifier codes are associated with orders and procedures for optimal coding.
  • Patient Education: Commonly used educational content is tied to diagnosis codes that are charted in your encounter note. With one click, you can automatically email your patient materials that are relevant to their condition.
  • Digital Pen: Automatically transmit information from pre-filled patient survey and clinical forms into the correct patient chart; eliminate repetitive manual entry for your staff and reduce the risk of human error.


Eliminate Root Causes of Billing Errors

  • Timely payments Receive timely payments
  • Claim accuracy Ensure claim accuracy using our triple scrub process
  • Automate billing tasks Automate everyday billing tasks
  • Revenue performance Gain insights on revenue performance


PhysicalTherapy-Cloud’s EHR and Practice Management system is built on a single, integrated system. From check-in to check-out, data entered flows through each aspect of the encounter, and populates the CMS 1500 form - automatically and accurately.

  • Automatic Population of Claim Form: Simply chart an exercise, manual therapy, electrotherapy, or any other physical therapy procedure and a claim form will automatically be populated from the encounter note. The advanced E&M advisor will ensure compliance and inform you of note elements necessary to code at the correct level.
  • Automatic Posting & Adjustment: Payment entries are posted and adjusted automatically, removing any delay. Electronic deposits and automatic payment are integrated within the system, for accurate auditing.
  • Claims Scrubbing: Easily prevent claim denials and guarantee payment for services rendered with integrated CCI and LDL edits, allowing you to catch billing issues before they happen.
  • Clearinghouse Rejection Dashboard: In the rare event that a claim is rejected, you are immediately presented with the clearinghouse or insurer’s reason for denial so that the rejected claim can be instantly corrected and resubmitted.
  • Customized In-Depth Reporting: You need real-time information that is actionable. PhysicalTherapy-Cloud provides you with a suite of reports that are run automatically and at intervals set by you. These reports instantly present all the information that you and your billing staff require to expedite correct and complete payments from all insurers and patients.
Physical Therapy Testimonial

“I run a very busy office, and between checking patients in and managing the administration of the office, my front desk staff was feeling overwhelmed. The Virtual Front Desk service now handles my incoming calls, so my front desk staff can now spend more time with the patient in front of them. The service also handles all insurance issues for me, which means there are fewer errors in billing. In short, my staff is happier, my patients have a more pleasant experience, and I have a more profitable practice.”


Physical Therapy Testimonial

“Our Google ranking has increased beyond 4-stars within a few weeks with no negative consequences. This has been helping all aspects of the practice from patient referrals as well as search engine optimization.”